PRIVACY POLICY

Effective Date: January 1, 2023

Privacy Policy for Werkflo.comEffective Date:

[Date]

Welcome to SPOTLIGHT MARKETING, operated by SPOTLIGHT MARKETING, Inc. (“Company,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and share information about you when you visit our website and access our SaaS CRM platform.

By accessing or using our website or CRM services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services. This Privacy Policy may change from time to time, and we will notify you by updating the "Effective Date" on our website.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Account Information: When you register, we collect your name, email address, phone number, company information, and other identifiers necessary to manage your account.Billing Information: If you make purchases or subscribe to our services, we may collect your billing address and payment details.

1.2 Usage Information

CRM Activity: We collect data about your interactions within our SaaS CRM, such as login times, content viewed, actions taken, and interaction history.Website Activity: We may collect details of your visits to our website, including traffic data, location data, and the resources you access and use.Device Information: We may collect information about the device you use to access our website and CRM, including IP address, browser type, operating system, and device identifiers.

1.3 Communications

Customer Support: When you contact us for support, we collect details of your communications, and if relevant, any troubleshooting information related to your request.

2. How We Use Your Information

We use your information in the following ways:

2.1 Service Provision and Improvement

To provide, maintain, and improve our website and CRM platform, including to authenticate access, ensure security, and deliver customer support.To enhance our CRM platform by analyzing usage patterns, feedback, and other data to develop new features or improve performance.

2.2 Communication

To send you important updates, account-related notifications, and support-related messages.To communicate with you regarding marketing updates, promotions, or surveys, as permitted by applicable law.

2.3 Compliance and Protection

To comply with legal obligations, such as financial reporting and responding to lawful requests by government authorities.To detect, prevent, and address fraud, security issues, and abuse on our platform.

3. Sharing Your Information

We may share your information with the following parties under certain circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who provide services such as data hosting, payment processing, and analytics to support our website and CRM operations.

3.2 Legal Requirements

We may disclose your information as required by law, such as to comply with a subpoena, or if we believe it is necessary to protect our rights, property, or safety.

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

4. Security of Your Information

We use a range of security measures, including encryption and access controls, to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your information as long as necessary to provide our services or comply with legal requirements. Upon account closure, we may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes and enforce agreements.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior on our website. You may adjust your browser settings to decline cookies, but doing so may limit certain features.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: You may request access to the personal information we hold about you.Correction: You may request to correct any inaccurate or incomplete information.Deletion: You may request to delete your personal information, subject to our need to retain certain data for legal or business reasons.Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.

8. Children’s Privacy

Our website and CRM services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware of any information collected from a child under 18, we will delete it in compliance with applicable laws.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

If you are located outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using our website and CRM, you consent to this transfer.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SPOTLIGHT MARKETING, Inc.